Patients give high marks to community-centered care

It’s no wonder the year-old Inova HealthPlex at Lorton has the highest patient satisfaction scores in Inova Health System. It’s conveniently located and patients love the friendly, small-town atmosphere.

“There’s a community aspect here that you don’t have in a big place,” says Interim Nurse Manager Helen Stevens, RN, CEN. “We try to know the people in our community by name.”

Serving the Mount Vernon/Lorton/Woodbridge area, the Inova HealthPlex – Lorton has a 19-bed, full-service Emergency Department (ED). It also provides 24-hour lab and radiology services. Although the Emergency Room (ER) is busy — serving 1,000 patients per month — patients rarely wait more than 10 minutes for a consultation.

“With Direct Bedding, a nurse is there to bring you to the room for examination as soon as possible,” says Stevens. “This helps to reduce time spent in the waiting area.”

Top-Notch Technology

Affiliated with Inova Mount Vernon Hospital, the HealthPlex facility at Lorton is staffed by highly trained physicians, nurses, and laboratory and X-ray technicians who are board-certified or board-eligible. The medical staff is equipped to stabilize every type of emergency, with transfer to a higher level of care at Inova Mount Vernon Hospital when needed.

In addition to offering a full complement of emergency services for adult and pediatric patients, the medical team provides 24-hour imaging services, including X-ray, CT and ultrasound. The imaging department also schedules outpatient visits for routine imaging such as mammography and bone density scanning.

“We have the highest level of radiology equipment available, including 3-D mammogram with the lowest radiation and the highest visualization,” says Radiology Operations Manager Nick Gimmi, a radiologic technologist. “And our equipment is operated by highly trained and experienced staff.”

Primary Care

For patients requiring follow-up visits with a primary care physician, there is an Inova Medical Group Primary Care practice located in suite 203 of the HealthPlex. To request an appointment, call 703-982-8390.

“This is an exceptional place for high-quality healthcare,” says Stevens. “The patient is the center of our universe.”

Community Outreach Programs

The Inova HealthPlex – Lorton facility doesn’t just care for patients; it also cares for the surrounding community with outreach programs and support for local health programs.

“Whatever we can do  for the surrounding area, we get out and do,” says Nick Gimmi.

Last spring, doctors and nurses on the HealthPlex – Lorton team volunteered at South County High School to provide 120 physical examinations to students in athletic programs. This summer, members of the staff provided first aid services for Lorton’s July Fourth parade, and recently supplied hygiene kits to a local organization supporting community members in need. The next project on the roster? Adopt a local highway!

Where to find us

Inova HealthPlex – Lorton is located at 9321 Sanger Street in Lorton, VA (click for a google map with interactive directions).  For emergency care, call 911.  For routine radiology scheduling, call 703-982-8324.