A program now available at Inova Fair Oaks Hospital aims to make a patient’s time in the emergency room easier and more convenient. iTriage is an online service that helps cut down on wait time in the emergency room. A patient may choose to provide all the relevant information online, so when he or she arrives in the ER, a healthcare provider will be available and attend to the patient’s needs.
“With this free new service, the ER team is very clear about what to expect when the patient shows up at the ER. Also, the amount of registration time is reduced because the patient completes that online, either at a computer or on a smart phone before he or she arrives,” says Rohit A. Mahajan, Growth Officer at Inova Fair Oaks Hospital. This advance notice of the condition and reduction in registration time helps the ER team to provide efficient and customized care to the patient, adds Mahajan.
The service should be used for non-life threatening conditions only. If you have symptoms of a heart attack (chest discomfort, shortness of breath) or stroke (face drooping, arm weakness, speech difficulty), call 911 immediately or go to the nearest emergency room.
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