Susan Moore, DPT, Receives Virginians Speak Up for Safety Award

Alexandria, VA – Susan Moore, DPT, physical therapist at Inova Mount Vernon Hospital (IMVH), is a recipient of the Virginia Hospital and Healthcare Association’s (VHHA) Virginians Speak Up for Safety award for the second quarter of 2022.

From L to R: VHHA VP of Quality and Patient Safety Abraham Segres; physical therapist Susan Moore; lMVH President Roberta Tinch; IMVH CMO Pete Hanna, MD; VHHA Director of Patient Safety and Quality Kristie Burnette.

Susan was recognized for her actions in escalating her concerns regarding the evaluation of a patient experiencing back pain.

Launched in 2017, the VHHA’s Virginians Speak Up for Safety award is a statewide award designed to recognize individuals and teams within Virginia hospitals who successfully intervene in clinical situations to protect patients or staff members from potential harm. Two winners are selected each quarter.

“We believe that employees who feel safe and empowered to speak up to peers as well as to those in authority are able to do so because of a positive safety culture in their organization,” said Abraham Segres, VHHA’s VP of Quality and Patient Safety. “So, while we congratulate Susan for her actions, we also congratulate the leadership team at Inova Mount Vernon Hospital for the culture of safety they are creating that values information from frontline staff as a vital component of their journey to achieving zero harm to patients and staff.”

VHHA representatives were on hand to present Susan with her award in person. IMVH’s leadership team also received an award for their commitment to patient safety.

“Psychological safety is fundamental to our culture here at Inova,” said Roberta Tinch, MHA, FACHE, President of IMVH and Administrator of Inova’s musculoskeletal service line. “We know that when all team members, from physicians to nurses and support staff, have equal voices, we can deliver the best care for our patients.”

About Inova
Inova is Northern Virginia’s leading nonprofit healthcare provider. Our mission is to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve. Inova’s 20,000 team members care for patients through more than 2 million visits annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services and destination institutes.  

Inova’s five hospitals are consistently recognized by the Centers for Medicare and Medicaid Services (CMS), U.S. News & World Report Best Hospitals and Leapfrog Hospital Safety Grades for excellence in healthcare.

Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit. Its hospitals have a total of 1,936 licensed beds. More information and statistics about Inova can be found at

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