Changes to telemedicine coverage for Medicare patients

During the COVID-19 pandemic, temporary federal waivers expanded telemedicine access for patients of Medicare or Medicare Advantage programs. On October 1, CMS announced that these waivers had expired.  

For patients insured by these plans, this impacts any upcoming virtual appointments with your healthcare provider. 

If your health plan will no longer cover your upcoming virtual appointment, we will contact you to arrange an in-person appointment and ensure you get the care you need.

8 Comments

  1. Dennis R. on October 2, 2025 at 11:33 am

    I can not get into my account please help.



    • InovaNewsroom on October 3, 2025 at 11:31 am

      Inova MyChart technical support team can be reached at 1-855-694-6682, option 4.



  2. Cora S. on October 3, 2025 at 8:32 am

    Thank you for the information. We got to have faith that things will get better soon.



  3. Francheska on October 3, 2025 at 3:09 pm

    I can’t get in my MyChart account.



    • InovaNewsroom on October 9, 2025 at 3:47 pm

      Please contact the MyChart support team at 1-855-694-6682, option 4. They will help you get access to your account.



  4. Pam on October 8, 2025 at 5:01 pm

    Can’t believe Medicare is taking televisits from the most venerable population! How cruel to those who often have trouble arranging transportation. Many in person visits are not needed and in person arrangements are often not needed. In other words a hands on visit is not necessary, and can be handled with a televisit. What hard and uncaring personnel for the elderly came up with this? It is often harder to get to an appointment in the city than in country. I cannot drive and need to arrange for transportation. I believe many other seniors are in the same position and televisits are a life saver. Shame on who canceled this program.



  5. Kenneth on October 8, 2025 at 9:18 pm

    I am on Medicare, and I’m not pleased that they won’t continue to support telehealth visits. Fortunately for me, my secondary healthcare plan, Blue Cross/Blue Shield Federal Employee Program, will cover telehealth visits.



  6. Ahamd on October 9, 2025 at 12:42 am

    Thank you